Company FAQ2022-09-23T15:16:40+00:00
Do you have sliding fees?2022-12-07T20:11:32+00:00

YES. Please, contact our Admissions Dept at 772-873-8811 for further information.

Which counties do you provide services?2022-12-07T20:11:07+00:00

We provide services in Martin, Port Saint Lucie, Okeechobee, Vero Beach, and Brevard counties. 

Do I need a doctor’s referral?2022-12-07T20:11:50+00:00

No. If you need behavioral health services, please call us at 772-873-8811 for further assistance. 

Do I have a co-pay?2022-12-07T20:12:06+00:00

It will depend on the type of insurance you currently have. 

Do you provide emergency services?2022-12-07T20:12:30+00:00

If you have an emergency, please call 911 or go to the nearest hospital for immediate assistance. 

Do you provide inpatient services?2022-12-07T20:12:51+00:00

No. We only provide outpatient services such as therapy, psychological evaluations, psychiatric evaluations, and Targeted Case Management. 

What type of evaluations do you do?2022-12-07T20:13:14+00:00

Psychological and Psychiatric assessment. 

Most clients don’t know the difference between psychological and psychiatric services, and therapy services.2022-12-07T19:46:57+00:00

Psychiatrists treat clients primarily by prescribing medication, and psychologists use tests and other assessment tools to measure and observe a client’s behavior to arrive at a diagnosis and guide treatment. At the same time, therapists mainly rely on providing talk and/or behavioral therapy.

What should I bring to the initial appointment?2022-12-07T20:13:35+00:00
  • A: For minors, we need the Birth certificate, parent ID, and Insurance card.
  • A: For adults, we need ID and insurance card.
  • A: For adults who have a legal guardian, we need guardian paperwork, ID, and insurance card.

However, there are unique situations, and our Admissions department will be able to assist you. 

What is the intake/ screening process, and why do I have to do it?2022-12-07T20:14:10+00:00

We would love to hear your story so we can complete the assessment and identify the best interventions for your treatment. Please, contact our Admissions Dept at 561-616-8411 to schedule an appointment.

What if I am in a crisis and need help right away?2022-12-07T20:14:31+00:00

Call 911 or go to your nearest hospital for immediate assistance.

I want to get the most out of therapy. What can I do to help?2022-12-07T20:14:54+00:00

Being an active participant in your treatment is the best way to reach your goals in therapy. 

Is telehealth as effective as in-person therapy?2022-12-07T20:19:16+00:00

It can be if you feel comfortable with it and has the proper setup where you will be safe and maintain your privacy. 

What if I choose not to use my insurance?2022-12-06T17:52:53+00:00

If you have an insurance that we don’t take, you could choose to self-pay. Please, contact our Admissions Dept at 772-873-8811 for further information.

If I do not have insurance?2022-12-07T20:18:54+00:00

We have grant funds available for those who meet the criteria. Please, contact our Admissions Dept at 561-616-8411 for further information.

Do you accept private insurance?2022-12-07T20:18:38+00:00

We do not accept private insurance.

Do you accept insurance?2022-12-07T20:18:21+00:00

Yes. We accept Medicaid/Medicare, and grant funds are available for those who meet the criteria. Please, contact our Admissions Dept at 561-616-8411 for further information.

Do you prescribe medication?2022-12-07T20:16:33+00:00

If needed, you will be assessed by a psychiatrist who will determine the need for medication.

What type of qualifications do your therapists and medical providers have?2022-12-07T20:15:52+00:00

Therapists are at least a master’s level or licensed. Medical providers are board-certified psychiatrists or nurse practitioners. 

Is my information and what I say kept private?2022-12-07T20:15:36+00:00

Yes, we follow HIPAA guidelines.

Go to Top